Security Insights: Information Technology Security Part I

By | August 29th, 2012|Uncategorized|

In today’s world, companies need to be prepared to secure all assets including confidential documents and employee data, client enterprise data and customer data so that information does not get into the wrong hands. Companies should take all precautions and employ information technology security practices to avoid any compromised data in the event of a cyberattack.

So, what exactly is information technology security?

PriceWaterhouseCoopers has defined information technology security as “controlling access to sensitive electronic information so only those with a legitimate need to access it are allowed to do so.”

Allowing access to only individuals who need it is key in keeping technology secure. PriceWaterhouseCoopers notes the three main objectives for this as:

  • Confidentiality – protecting access to sensitive data form those who don’t have a legitimate need to use it
  • Integrity – ensuring that the information is accurate and reliable and cannot be modified in unexpected ways
  • Availability – ensures the data is readily available to those who need to use it

Once these objectives are priority, there is much data that should be secured, including:

  • Member Data: Social Security Number, Credit Card Information including Primary Account Number (PAN), CVV or CVV2 (security codes), and Credit Card PIN
  • Personal Identifiable Information (PII): Full Name, ID Number, Driver’s License Number, Credit Card Information, Birthday, Birthplace, and Social Security Number, etc.
  • Company Data: Financial Data, Assets, Employee Information, Business Plans, System Configurations and Requirements, Proprietary Software, Personnel Records, Member and Account Information, Budget Information, Security Plans and Standards, Encryption Keys, Passwords, PINS, Database Information, Authentication Information, Security Audits and Logs, IP Addresses, Regulatory Examinations
  • Client Data: Contract Information, Statements of Work, Payment Information, Employee Information, Passwords, IP Addresses, etc.
  • The Network: any and all networks should be secured
  • Email: do not send out confidential and/or restricted information
  • Desktops/Laptops: lock computer when away and ensure hard drive is encrypted
  • Servers: servers that contain sensitive information should be protected
  • Firewalls: must ensure these are configured properly to protect the network
  • Phone System: phone systems also need to be secured
  • Cell Phones: company cell phones and cell phones that receive work email should require a password

Stay tuned to Part II of this post with details on how technology security at your company can be improved.

Securing Your Digital Life: Lessons from the Mat Honan Hack

By | August 9th, 2012|Uncategorized|

With just a few easy details in hand, a hacker can drastically change your life. Wired technology reporter Mat Honan’s digital life was recently abolished by a couple of hackers who ultimately sought access to his three-letter Twitter handle, @Mat. Within a matter of minutes, they deleted his Google account, erasing years of communication with technology influencers.  They wiped each of his Apple devices, including all existing photos of his baby daughter. And finally, they took over his Twitter.

Mat has written a full account (a worthwhile read) on how these hackers destroyed his digital life with such ease. Access to Mat’s Gmail led them to his billing information stored in his Amazon account, which provided them with the credentials to access his Apple ID and iCloud, and eventually his Twitter handle.

Mat’s story has had a strong impact on the security and technology industries. As professionals and consumers, what can we learn?

  • Use two-factor authentication—Mat believes that had he set up two-factor authentication on his Gmail account, the hack would have been foiled from the start.
  • Avoid linking accounts when possible—Mat’s various accounts were all linked, providing access to one another.
  • Vary your email addresses—Mat’s email addresses each had the same basic format, so the hackers could guess any that were unknown.
  • Back up your data in a hard location—Mat lost private photos and documents that were only saved on his computer and iCloud.
  • Be wary of using Find My Mac tool—Hackers can use this tool to remotely wipe your computer.

One of the hackers has been in touch with Mat since the incident, saying, “He likes to publicize security exploits, so companies will fix them. He says it’s the same reason he told me how it was done.” It’s true—this story has highlighted a number of security holes in the companies we trust most with our personal data. Apple, for instance, has put a lockdown on over-the-phone Apple ID resets, and Amazon will no longer allow customers to change account settings via phone.

What is your biggest takeaway from Mat’s story? What would you do as a consumer or company to prevent this from being possible? Share your thoughts via comments, Twitter or Facebook

Security Insights: Handling Credit Card Data

By | July 16th, 2012|Uncategorized|

According to the Unisys Security Index, credit and debit card fraud is the no. 1 fear of Americans in the midst of the global financial crisis. This concern regarding fraud supersedes that of terrorism, computer and health viruses, and personal safety.

Now, that is big deal – especially as data breaches become more apparent and more user credentials including name, email, and credit card information are being exposed.

So what can you do as a company and as an employee of a company who handles credit and debit card information? Here a few Q & A’s and tips for handling sensitive information:

Who is responsible for handling credit card data properly?

  • Any employee, who accepts, captures, transmits, stores, and/or processes credit card data.
  • Any individual who supports any efforts to accept, capture, transmit, process, or store credit card data

What credit card information applies?

  • Primary Account Number (PAN) 16 digit number on credit card
  • CVV or DVV2 (security codes)
  • Credit Card PIN (Personal Identification Number)
  • Card Expiration Date
  • Type of Card (Visa, MasterCard, etc.)
  • Cardholder’s name in conjunction with any items listed above

Who bears the loss of credit card fraud and/or theft?

In most situations of credit card fraud the merchant bears the loss. This keeps the liability for fraud on the merchant, who is required to meet compliance such as PCI DSS (Payment Card Industry Data Security Standard) in order to prevent credit card fraud through various controls. The merchant often pays the full cost of the fraud including the services sold, payment, fees for processing the payment, and chargeback fee, if applicable.

What preventative measures can you take as an employee to secure credit card data?

  • Follow all of your company’s security policies
  • Educate yourself on credit card fraud
  • Do not permit non-employees to access company equipment or resources
  • Do not disclose information without proper validation of one’s identity
  • Do NOT write down passwords
  • Follow shredding policies and store information in appropriate locked filing cabinets

Quick tips for handling credit card data:

  1. Keep all credit card data secure and confidential. Do not store sensitive cardholder data on computers, such as full account numbers, type, expiration date or CVC2/CVV2 data.
  2. Do not transmit credit card data in an insecure manner, including email, unsecured fax or via chat.
  3. Secure all documents containing credit card information in locked file cabinets with access to staff on a need-to-know basis in order to carry out job duties.
  4. Destroy all documents containing credit card information by shredding, so that they are unreadable after their useful life has expired.
  5. Restrict access to credit card data to appropriate and authorized personnel ONLY. Perform background checks prior to hiring any positions with unrestricted access to cardholder information.

Security Insights: Security Breaches

By | June 14th, 2012|Uncategorized|

A security breach is an act from an outside organization that bypasses or contravenes security policies, practices, or procedures. A similar internal act is called a security violation (businessdictionary.com).

While a security breach can seem imminent at times, there are ways to avoid IT security breaches within a company. Take a look at 10 simple measures to help protect your organization from Michael Kassner of Tech Republic.

10 ways to avoid IT security breaches:

  1. Change default passwords – many devices and applications are protected by default passwords, which can be found in a web search by an attacker
  2. Don’t reuse passwords – attackers are aware that it is easier to reuse username and password combinations, so once obtained, they will likely try it on all of your accounts
  3. Disable user accounts when an employee leaves – security breaches are easier to pull off when the attacker has inside information (make sure to disable all accounts whether the employee leaves under amicable terms or not
  4. Examine security logs – reviewing security logs daily can alert security personnel of things such as login failures and unwanted login attempts
  5. Do regular network scans – network scans allows the administrator to find rogue equipment on a network as well as detect security vulnerabilities in the network
  6. Monitor outbound network traffic – suspicions should be raised when the number of outbound connections or the amount of traffic deviates from the normal baseline operation
  7. Patch and update regularly – keeping operating system and application software up to date is the best way to foil breach attempts from outside the network’s perimeter (Internet)
  8. Implement a security plan – a security plan is invaluable for the following reasons: First, everyone is working off the same playbook, which provides continuity; second, when the organization is in panic mode, the security plan will provide solutions developed at a time when everyone was less anxious
  9. Raise user awareness about information security – it is important to train users to be able to function on the Internet securely
  10. Get upper management to buy in – ensure that your upper management understands the importance of security policies and purchasing required technology

In addition to taking security measures for your business, individual employees can also take action follow simple steps in defense of a breach. As an employee, you have a crucial role in the security of your company, whether you know it or not. A company cannot be secure without the help of every single employee. Below are some tips that you can follow in order to help your company avoid a security breach:

  • Stay informed
  • If you do not understand or are not sure, ask
  • Follow your company’s password policies and DO NOT reuse passwords, write down passwords, or share passwords under any circumstance
  • Create strong passwords consisting of capital letters, lowercase letters, special characters, numbers. Some examples include: Mu5+hAv32s33!, 33thr33;trEEs!, L0v3Ev3r,HuR+NeVeR
  • NEVER use passwords less than 8 characters
  • Reset your password as prompted every 90 days
  • Follow your company’s security and clean desk policies
  • Pay attention during training sessions and be sure to ask any questions that you might have
  • Dispose of any confidential and/or restricted data properly as defined by your company’s classification policy
  • Do not open suspicious emails
  • Ensure proper validation of one’s identity is obtained before releasing ANY information

 

Lesson From the LinkedIn Breach: Be Proactive.

By | June 7th, 2012|Uncategorized|

Hackers recently posted 6.5 million unique hashed passwords from LinkedIn, with already 200,000 of these passwords cracked. LinkedIn is a global social networking site for professionals—and it’s likely that many of the site’s users use the same password with other sites, including online retail stores, news websites and sites related to their employers.

What does this mean? Each of these other online businesses—those retail stores, news sites and employers—is now at risk. Hackers can potentially use the exposed log in details to access private information stored on these websites, from credit card numbers to emails to private company documents. What if these online businesses could do something to prevent that misuse?

CSID’s VP of sales Marc Ostryniec recently posed a solution to this issue: proactive identity monitoring. Using third party identity monitoring technologies, online businesses can proactively monitor their customers’ and employee’s credentials for compromise on other sites (like LinkedIn) and can then take the proper action to protect their own business from the ramifications of that compromise. For instance, they can instantly notify their customers or employees of the breach and reset passwords as necessary.

And as a consumer, this helps maintain that your online accounts are secure. Was your LinkedIn password exposed through the breach? (You can check through www.leakedin.org, which has been deemed trustworthy by numerous valid sources.) If so, you should reset your password for not just LinkedIn, but for any other account that uses the same login and password combination.

Let us know what you think about the LinkedIn breach and the idea of proactively monitoring identities. Join the conversation on our Facebook and Twitter.

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Saving Brands From Breach

By | May 22nd, 2012|Uncategorized|

When a company is breached, it suffers more than just data exposure and recovery expenses—the company brand can take a significant hit. Studies show that data breaches often have long-term effects on brand value. Organizations that have been breached have reported losing anywhere from $184 million to more than $300 million in brand value per breach. How can companies mitigate harm to their brand in the event of a breach?

One solution: appease your customers. A Ponemon Institute study found that nearly 20 percent of customers of breached companies immediately canceled their accounts, and an additional 40 percent considered termination. In these cases, customer service is key.

As this recent article in The Atlantic describes, it’s crucial for companies to have a strong breach response plan in place prior to a breach, and this plan should include customer service oriented elements such as: 

  • Communicate with customers. How will you notify your customers of the breach, and how will they be able to get in touch with you with questions and comments? When Stratfor suffered a breach this past winter, for instance, the company website was unavailable for a number of days. Stratfor directed all customer service questions to the company’s social media outlets in lieu of the website.
  • Offer support and protection. Help your customers secure any data that was exposed as a result of the breach and protect them from additional risk by offering identity protection services. This will demonstrate that your company is taking action to remedy the situation, and will help maintain customer trust in your brand.

For more about breach mitigation, check out this recap of our SXSW panel, “Data Breaches: Taking the Bull by the Horns.”

Hacker Speak

By | May 18th, 2012|Uncategorized|

Don’t know a mule from a ripper? Here is a quick tutorial on what you need to know when talking about the seedy underworld where hackers buy and sell stolen credit cards, identities and more.  

  • Bins – Bank bins are the first 6 digits of a card. Carders (see below) selling credit cards will advertise the bins they have for sale.
  • Carders – Sellers of stolen credit cards.
  • csv – The card security code, same as cvv. The three to four digit code is on the back of a credit or debit card.
  • Drop point – A physical address, usually a home, that can be used to send purchased merchandise to. The home is usually vacant (e.g. vacation) and the hacker can pose as the occupant to receive the merchandise.
  • Dropzone – A machine that accepts phished data.
  • Dumps – A set of stolen credit cards.
  • Fresh (as in selling “fresh”…) – A newly stolen card or cards. The cards are more likely to be active if they are “fresh.”
  • Fullz – A card that includes full information – cvv (security code), expiration date as well as first/last name, address and phone.
  • Live – A non-cancelled credit card.
  • lr (liberty reserve) – A 100% irrevocable payment system and digital currency. A common way to purchase stolen cards and identities.
  • Mules – Recruited by scammers (see below), mules are led to believe they are working for an import/export company. They are asked to accept merchandise and re-ship it outside the country.
  • Rippers – Carders that do not deliver the credit cards as promised. They take the money from lr or wu and never transfer the data file with the credit cards.
  • Scammers – Criminals who reship merchandise purchased with stolen credit cards. They may pose as legitimate importers/exporters and hire unsuspecting mules to help them.
  • Track1/Track2 – The magnetic stripe on the back of a credit card is encoded with track1 and track2 data. Credit card readers are able to read the data. Criminals will create a real credit card with the track1 and track2 data encoded from stolen credit card numbers. 
  • wu (Western Union) – A 100% irrevocable payment system and digital currency. Wu is a common way to purchase stolen cards and identities.

Password Complexity: Why It Makes a Difference in a Breach

By | May 15th, 2012|Uncategorized|

By: Joel Carleton, CSID Director of Cyber Engineering

We’ve all heard that it’s important to pick long, complicated passwords. What you may not realize is why this becomes crucial in the context of a breach. While ensuring you don’t pick from some of the most common passwords is important, it’s still not enough. 

Some background information on how passwords work: while we still see websites storing passwords unencrypted (in this case, if you are part of a breach, the complexity of your password makes no difference), it is most common for websites to encrypt your password with a one-way hash. Put simply, this is a method that takes your password and transforms it into a long string of characters that is then stored in the website’s database. The website does not know your original password. When you log in to the website it applies the transformation and compares the long string to what it has stored in the database. If they match, then it knows you have entered the correct password.

When a company is breached, a common result is the selling and or sharing of that company’s user accounts. They could be publicly disclosed, shared in criminal forums and chat rooms, or sold to the highest bidder. The breached company may have taken steps to secure your account credentials, but the strength of your password can be your best friend or worst enemy. When a breach happens on a website where the passwords have been hashed, the criminal steals a list of user ids/emails and associated hashed passwords. They do not yet have your original password. The criminal has to decrypt the hash to retrieve the original password. While there are many sophisticated techniques at the criminals’ disposal, one of the most popular is referred to as the “brute force” method.  Every possible password is tried. Given the short and simple passwords that are routinely used, the criminal can quickly decrypt the majority of the encrypted passwords. 

To find out just how simple it is to decrypt a password, try to Google the encrypted hash of a common password, “d8578edf8458ce06fbc5bb76a58c5ca4”. It’s pretty easy to see what the original password is even without using brute force guessing software.

Let’s assume you’ve chosen something more complicated. For passwords with 6 characters, how many brute force guesses are necessary? Assuming your password at least has mixed upper and lower case letters, there are 19 billion possible passwords. There are two things that make cracking this type of password trivial for the criminal:

  1. They do not have to attempt to log in to the website for each of their guesses. It would be impossible to make the necessary number of attempts to log in. They are able to make as many guesses as they want without anyone knowing what they are doing because they have the hashed password. 
  2. Computers are very good at making very fast guesses. An average computer with an upgraded graphics card can make 500 million guesses a second.   Your 6-character password length can be guessed in 38 seconds or less. Adding numbers and the full set of non-alphanumeric characters, the password can now be guessed in 26 minutes or less. 

Parting advice: the easiest way to make your passwords better is to make them longer (at least 9 characters).  If you still use only alphanumeric characters but your password is 10 characters, a criminal would need over 18,000 days to crack it. Hopefully he won’t have this much time on his hands and will move on to an easier target!

IRS Identity Theft in 2012: Tips to Beat the Thief

By | March 15th, 2012|Uncategorized|

By Adam Kennedy, CSID Identity Restoration Supervisor; Certified Identity Theft Risk Management Specialist

Imagine you’re on your favorite tax preparation software recalling incomes and deductions from the year past. Finally, you’ve reached the end of the seemingly endless questionnaire and the estimated refund number glares from the screen like a stuffed piggy bank waiting to be cracked open… ‘Sorry, we are unable to accept your return; someone has already filed with this social security number,’ the software says.

If this has happened to you, you are not alone. The IRS estimates 404,000 people were victimized by identity theft tax fraud from 2010 to the end of 2011 and the number is rising as we reach the peak of the tax season for 2012.  With more than 100 million income tax refunds to process each year, the IRS concedes it will never be able to squelch such tax fraud completely.

Here are two easy precautions to take to keep your hard earned refund in your pocket.

  1. File First: File your taxes before the perpetrator will block the fraudulent filing. If the criminal files first, your tax return will be blocked as a potential fraudulent filing and an investigation can delay your refund by 4 months to a year. File as soon as you have collected your W2 from your employer(s) and do not wait until April to process your taxes.
  2. Check your earnings: Checking your Social Security Earnings Statements once a year can be a great way to catch potential tax and employment fraud. In light of the current budget situation, the Social Security Administration is sending statements only to workers age 60 and older. If this applies to you, you should receive your annual statement about three months before your birthday.
    If you’re younger than 60 years of age you will need to request a copy by visiting your local SSA office. Unfortunately the SSA no longer accepts the request form online or by mail. Upon your visit to the SSA office you will have the opportunity to review your employment history with a SSA representative to ensure there are no unidentifiable employers.
    Get in the habit of reviewing your wages and earnings statement in October or at least two months before you plan to file taxes. This will give you enough time to review the information before it’s time to file and act early to notify the IRS.

Unfortunately there is no sure-fire way to predict when or if you will fall prey to IRS identity theft and tax fraud. The hope is that this article helps arm you with the knowledge to catch and detour thieves from receiving your hard earned refund… Let’s keep those thieving hands off your piggy bank.

Protect Your Taxes From Prying & Spying Eyes

By | March 2nd, 2012|Uncategorized|

The IRS admittedly has little control over protecting your tax returns against identity theft. The problem is too big, the data too widely available, prevention too rarely attended to until it’s already too late. Your tax returns are the Holy Grail of identity theft because they contain virtually every piece of information a fraudster needs to BECOME you. But you don’t have to be a victim; you simply need to take responsibility for what is rightfully yours – your tax return information and your identity. The changes aren’t difficult, they simply require you read through this document so that you recognize the risks. Once that’s done, you simply avoid the highest-risk behaviors.

Here is a comprehensive list of frauds, scams and high risk tax-time practices.

Top Tips for Tax Time Identity Theft Protection
Your greatest risk of identity theft during tax season comes from your tax preparer (if you use one) either because they are dishonest (less likely) or because they are careless with your sensitive documents (more likely). Just walk into a tax-preparers office on April 1 and ask yourself how easy it would be to walk off with a few client folders containing mounds of profitable identity. The devil is in the disorganization. Effective Solutions:

  • Choose your preparer wisely. How well do you know the person and company preparing your taxes? Did they come personally recommended, or could they be earning cash on the side by selling your personal information. Do they have an established record and are they recommended by the Better Business Bureau?
  • Interview your preparer before you turn over sensitive information. Ask them exactly how they protect your privacy (do they have a privacy policy?). Are they meeting with you in a room full of client files, or do they take you to a neutral, data-free, conference room or office? Do they leave files out on their desk for the cleaning service to access at night, or do they lock your documents in a filing cabinet or behind a secure office door? Do they protect their computers with everything listed in the next section?
  • Asking professional tax preparers these questions sends them a message that you are watching! Identity thieves tend to stay away from people they know are actively monitoring for fraud. Remember, losing your identity inside of their accounting or bookkeeping business poses a tremendous legal liability to their livelihood.
  • Make sure you always (not just at tax time) pay with security checks like those provided by Deluxe.

Secure Computers. Last year, more than 80 million Americans filed their tax returns electronically. To prevent electronic identity theft, you must take the necessary steps to protect your computer, network and wireless connection. Additionally, your tax preparer should be working only on a secured computer, network and internet connection. Hire a professional to implement the following security measures:

  • Strong alpha-numeric passwords that keep strangers out of your system
  • Anti-virus and anti-spyware software configured with automatic updates
  • Encrypted hard drives or folders (especially for your tax preparer)
  • Automatic operating system updates and security patches
  • An encrypted wireless network protection
  • A firewall between your computer and the internet
  • Remove all file-sharing programs from your computer (Limewire, Napster, etc.)

Even though you use a strong password to protect your data file when e-filing, burn the file to a CD or flash drive once you’ve filed. Remove the personal information from the hard drive. Store the backup in a lock box or safe.
Private information should be transmitted by phone using your cell or land line (don’t use cordless phones). In addition, never email your private information to anyone unless you are totally confident that you are using encrypted email. This is a rarity, so don’t assume you have it. In a pinch, you can email password protected PDF documents, though these are relatively easy to hack.

Stop Falling for IRS Scams. We have a heightened response mechanism during tax season; we don’t want to raise any red flags with the IRS, so we tend to give our personal information without much thought. We are primed to be socially engineered. Here’s how to combat the problem:

  • Make your default answer, “No”. When someone asks for your Social Security Number or other identifying information, refuse until you are completely comfortable that they are legitimate. Verify their credentials by calling them back on a published number for the IRS.
  • If someone promises you (by phone, fax, mail, or in person) to drastically reduce your tax bill or speed up your tax return, don’t believe them until you have done your homework (call the IRS directly if you have to). These schemes flourish when the government issues economic stimulus checks and IRS refunds.
  • If anyone asks you for information in order to send you your check, they are scamming for your identity. The IRS already knows where you live (and where to send your rebate)! By the way, the IRS will NEVER email you for any reason (e.g., promising a refund, requesting information, threatening you).
  • To learn more about IRS scams, visit the only legitimate IRS website. If you are hit by an IRS scam, contact the IRS’s Taxpayer Advocate Service.
  • If your tax records are not currently affected by identity theft, but you believe you may be at risk due to a lost wallet, questionable credit card activity, or credit report, you need to provide the IRS with proof of your identity. You should submit a copy of your valid government-issued identification, such as a Social Security card, driver’s license or passport, along with a copy of a police report and/or a completed IRS Form 14039, Identity Theft Affidavit, which should be faxed to the IRS at 978-684-4542. Please be sure to write clearly.
  • As an option, you can also contact the IRS Identity Protection Specialized Unit, toll-free at 800-908-4490. IPSU hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).
  • If you have information about the identity thief that impacted your personal information negatively, file an online complaint with the Internet Crime Complaint Center.  The IC3 gives victims of cyber crime a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations. IC3 sends every complaint to one or more law enforcement or regulatory agencies that have jurisdiction over the matter.
  • Subscribe to an identity theft detection, protection and resolution product like CSID.

Mail Safely. A good deal of identity theft takes place while tax documents or supporting material are being sent through the mail. If you are sending your tax return through the mail, follow these steps:

  • Walk the envelope inside of the post office and hand it to an employee. Too much mail is stolen out of the blue USPS mailboxes and driveway mailboxes that we use for everything else to make them safe.
  • Send your return by certified mail so that you know it has arrived safely. This sends a message to each mail carrier that they had better provide extra protection to the document they are carrying.
  • Consider filing electronically so that you take mail out of the equation. Make sure that you have a well-protected computer (discussed above).

Shred and Store Safely. Any copies of tax documents that you no longer need can be shredded using a confetti shredder. Store all tax records, documents and related materials in a secure fire safe. I recommend spending the extra money to have your safe bolted into your home so that a thief can’t walk away with your entire identity portfolio. Make sure that your tax provider appropriately destroys and locks up any lingering pieces of your identity as well. Tax returns provide more of your private information in a single place than almost any other document in our lives. Don’t waste your tax refund recovering from this crime.

John Sileo is an award-winning author and international speaker on the dark art of deception (identity theft, data privacy, social media manipulation) and it’s polar opposite, the powerful use of trust, to achieve success. He is CEO of The Sileo Group, which advises teams on how to multiply performance by building a culture of deep trust. His clients include the Department of Defense, Pfizer, the FDIC, and Homeland Security. Sample his Keynote Presentation (he shares how he lost $300,000, 2 years and his business to data breach), or watch him on Anderson Cooper, 60 Minutes or Fox Business. 1.800.258.8076.

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