CSID, the leading provider of global, enterprise-level identity protection and fraud detection technologies and solutions, today announced the promotion of Heather Havins to the role of Vice President of Client Services. Since joining CSID in 2009, Heather has excelled in a variety of roles, most recently as Director of Client Services.

“Heather’s strategic oversight, solid execution, genuine regard for clients and professional expertise represent the foundation of our business,” said Joe Ross, president of CSID.

Added Scott Cruickshank, CEO of CSID, “This promotion illustrates the company’s commitment to building and maintaining a strong and dynamic team.”

In addition to Heather’s client services duties, she will also oversee CSID’s customer call center. In this new role, Heather will work closely with the director of contact center operations to ensure greater interaction between client services and customer care allowing for more thorough and efficient customer service for CSID clients and subscribers.

Prior to joining CSID, Heather was Director of Client Services at Small World Labs in Austin. She attended Southwest Texas University and majored in Organizational Communication. 

About CSID
CSID is the leading provider of global, enterprise-level identity protection and fraud detection technologies and solutions to the world’s top companies and government organizations. With CSID’s advanced enterprise-level solutions, businesses can take a proactive approach to protecting the identities of their consumers all around the world. Products go beyond credit monitoring and include full-service identity theft protection; insurance and restoration; identity authentication and voice biometrics; and proactive breach preparation from discovery to resolution.

For more information, contact:
Helen Rodriguez
INK Public Relations for CSID
512.382.8988